Start with a real queue
Share booking rules, opening hours, party-size limits, and the person who approves exceptions.
A little more room behind the scenes
Keep your attention on the room.
Bring order to reservations, private dining inquiries, guest messages, and the back-office details that compete with service.
Book a free consultation
Good service takes
a whole team.
a whole team.
Independent restaurants, hospitality groups, and restaurant managersDefined roles · Approved systems · Visible handoffs
Specialist services
Explore all eight services ↗Make every message easier to act on.
The phone rings during service. A private-event inquiry waits in an inbox. Tomorrow’s reservation notes need attention while the team is focused on tonight’s guests.
Reservation inbox support
Reservation inbox support
Handle reservation correspondence using the availability and booking policies set by your restaurant.
Explore the service ↗
Guest inquiry coordination
Guest inquiry coordination
Give routine guest questions clear answers and sensitive requests a direct route to the right manager.
Explore the service ↗Private dining inquiries
Private dining inquiries
Organize event leads so your events manager can respond with the right offer and next step.
Explore the service ↗
Guest feedback administration
Guest feedback administration
Bring feedback from your approved channels into a clear queue for thoughtful management responses.
Explore the service ↗The work behind the work
Hospitality begins before the guest arrives.
We help restaurant teams handle the administrative work around a generous guest experience. You set the standards, table availability, and commercial decisions. An assistant keeps the correspondence and follow-through moving.
- Guest requests ready for the service team
- Event inquiries followed up with care
- Office work connected to the day’s priorities
A practical working relationship
Thoughtful preparation for a busy room.
Start with one channel or recurring task. Agree the information an assistant can share, the questions a manager should answer, and how each shift receives its notes.
Discuss your prioritiesMake the output visible
Check that published information is current and that requests are not presented as guarantees.
Keep judgment with your team
Event pricing, capacity commitments, contracts, and custom menu decisions remain with your team.
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Focused on your field. Supported by a wider team.
Your support role starts with the realities of your operation. The StealthAgents team helps you discuss experience, matching, onboarding, and the management rhythm that makes the role useful.
StealthAgents reviews
Read reviews ↗“Great communication, efficient and proactive assistant, visible business growth.”
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Blog & research
Visit the Blog ↗A closer look at the work.
Blog · Catering administration
Audit a catering inquiry follow-up sequence
A bounded operational guide to catering inquiry follow-up, with explicit evidence, decision rights, and a verified close.
Read the article ↗
Blog · Menu administration
Audit a delivery platform menu update
A bounded operational guide to delivery platform menu update, with explicit evidence, decision rights, and a verified close.
Read the article ↗Before we talk
Good support starts with good questions.
Can we start with one workflow?
Yes. A focused initial scope makes responsibilities and review standards easier to define. Bring one recurring queue, examples of the work, and the person who will review it.
Will the assistant use our existing systems?
The role is scoped around your approved tools. Access, training, permissions, and required experience are discussed before work begins.
Who approves work and makes decisions?
Your restaurant controls table allocation, capacity, deposits, and policy exceptions.
What should we bring to a consultation?
A short task list, approximate workload, current tools, coverage needs, and examples of a good result. Keep confidential records out of the inquiry form.
A role shaped around your operationStart with the work
Start with the work
you want to hand over.
Tell us where the queue slows down. We’ll discuss the scope, tools, coverage, and review points that belong in your support role.
Book a free consultation
Define the role before making a commitment.